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Training & Consulting
 
Providing appropriate services to a diverse
patient population requires both an informed staff and a committed health
care organization. We have worked with HMOs, community clinics, health
plans, hospitals and academic medical centers to provide a wide array
of training programs and presentations. Our services include:
Training in Cultural Competency
We offer onsite and offsite continuing education programs and workshops.
- Training of Trainers
Our workshops have prepared over 200 clinical educators and health professionals
throughout the country to design and facilitate cultural competency
training programs in medicine, nursing, pharmacy, dentistry, psychology
and allied health professions.
- Integrating Cultural Competency into Quality Improvement Efforts
Our workshop "Addressing Health Care Disparities: Initiating Organizational
Change," is designed to assist organizational leaders in integrating
cultural competency principles into quality improvement efforts.
- Tailored Workshops and Presentations
We develop cultural competency training programs tailored to needs of
your organization. Such programs include introductory sessions for clinicians,
training of trainers, and presentations to executive management teams.
Consulting & Technical Assistance
Our services can assist with developing strategic and action plans for
integrating cultural competency practices into your organization. We can
help your organization:
- Comply with federal and state regulations for cultural and linguistically
appropriate services
- Address workforce recruitment and retention challenges
- Develop training programs for clinical and non-clinical staff
Some Questions To Consider
Your responses to the following questions will allow us
to better assist you:
- What would you like to achieve as a result of cultural competency
training or consulting?
- Who is your audience for the training or presentation? (Clinicians?
Support staff? Management or executive teams?)
- What is your timeframe?
To request information for technical assistance or training, please contact
Carol Allen.
Other Resources
The Network's 170-page curriculum, "Toward
Culturally Competent Care: A Toolbox for Teaching Communication Strategies,"
teaches clinicians effective approaches to caring for diverse populations.
It has been disseminated to nearly 1,500 academic institutions, hospital
systems, community clinics and government agencies. It is now available
in CD-ROM format.
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